The Southern Downs Regional Council says water meter readings will begin across the region from this coming Monday 24 August until the end of September “and it’s important for all householders to ensure that their water meters are easily and safely accessible”.
A spokeswoman said “a simple check that the area surrounding water meters is free from garden vegetation and other obstacles will ensure minimal disruption to gardens and assist with an accurate meter reading”.
“If meter readers are unable to access a property because of locked gates or animals, a card will be left asking residents to contact the Council to arrange access,” the spokeswoman said.
“As ratepayers are responsible for water infrastructure located on their property’s side of the water meter, including leaks in pipes or fixtures, Council encourages residents to regularly check water usage by monitoring the water meter.
“Council continues to respond and support the community during ongoing drought, bushfire recovery and COVID-19 uncertainty and has implemented changes to how utilities are issued to help ease financial stress.
“From this financial year, Water Notices will only include water consumption charges.
“Water Notices are scheduled to be issued in October 2020 with the due date being 30 days after the date of issue.
“Water Notices will be issued in a new and simpler format but the relevant information will still be detailed.
“Anyone who is having difficulties paying their notice is encouraged to contact Council prior to the due date to organise a confidential payment agreement.
“For further information about water meter readings and water consumption, contact Council on 1300 MY SDRC (1300 697 372) or visit Council’s website at www.sdrc.qld.gov.au”
